Account
Creating an account
You do not need an account to purchase from the store. You can create an account either through the check out process or via the My Account page. You can navigate to this by using the Login button.
On the login page use the right side to create an account. Once the account has been successfully created you will receive a confirmation email.
Logging into my account
To log into your account select Login go to the My Account page. Enter your username and password.
Changing my email address
On the Login page select Account Detail, change email, and select the Save Changes button.
Changing account name
On the Login page select Account Detail, change the account name and select the Save Changes button.
Changing password
On the Login page select Account Detail, fill in the changing password section, and select the Save Changes button.
Forgot my password
On the Login page, select Lost your password. On the Lost Password page, fill in the username or email and select RESET PASSWORD.
Accessing free resource library
To access free resources, select the FREE TEACHING TREASURE link from the Home page and then subscribe to receive a password that will allow you to access the free library. Once you have received the password return to the What's in the Trove page and select Already subscribed, select Download Now underneath the desired resource.
Purchasing
Payment methods
The accepted payment methods are credit card and PayPal.
Refunds
As our products are digital we do not offer a refund. However, if for some reason you are not satisfied with your purchase, please get in contact within 24 hours of purchase to discuss your needs.
Sharing resource amongst colleagues
Products purchased from Teaching Trove are copyright protected. Each item is for personal/student use in a single classroom.
You may purchase licenses at a discount for others to use this resource.
You may not:
Give this item to your friends or colleagues.
Copy this item for use by others.
Post this item on a website for download. This includes personal websites, district websites, Amazon Inspire, etc.
Post this item or any like copy for sale or for free.
Use this resource to earn money via a teaching or tutoring platform.
Download
Downloading purchases via email
An email will be sent after your purchase with a link to access your product. There may however be a delay in the email being sent. If you require instant access to your product or you have lost the email with the link, you can access it via the download page.
Downloading purchases via Download page
Once you have logged in you will be taken to the accounts page, from here select Downloads. A list of your purchased products will be displayed, select the button in the download column to download your product.
Printing
Zip files
A ZIP file is a folder that contains multiple files. ZIP files need to be unzipped in order to extract the files inside.
Mac OSX and Windows both have built-in capability for unzipping zip files.
iPads and iPhones both require the use of additional software for unzipping zip files.
PDF files
A PDF file is a commonly used graphic file format. PDFs can be viewed with Adobe Acrobat Reader. Some browsers like Chrome have a PDF viewer built-in, others like Firefox and Safari require a plugin to view PDF's.